Customers who received their EVGA graphics card as part of a complete computer system are not eligible - except for those listed on our approved system vendor list.# What products will EVGA make available to the Step- Up Program?* EVGA will only release EGS (EVGA Genuine Spec) versions of its products, NVIDIA reference spec and clock, to the step- up program.* Products that have been pre- configured with higher clock speeds will be released based on yield rates and in limited quantities and on a first come first ship bases.* Products known to have limited availability will not be made available to the Step- Up Program. All notifications are done via email to the registered email that you have on file with EVGA. Once you have received your Step- up product, the Step- up product is not allowed to be used in this program.# Product eligibility is dependent upon the following restrictions: * Product must have been purchased through an authorized reseller, retailer, e- tailer, or distributor of EVGA products.* Products purchased through unauthorized channels, such as E- Bay or other auction sites do not qualify for the Step- up program.* Products purchased through EVGA B Stock are not eligible for the Step- up program.* Products acquired through a promotional contest or giveaways are also not qualified to be used in the Step- up program.* Product must be on the approved Step- Up list. However, once the participant's trade- in video graphics adapter has been received by EVGA, the Step- up transaction can no longer be cancelled.# The participant's trade- in video graphics adapter must be fully functional, be in its original packaging, with all CDs, and manuals, and be in resalable condition. Should these conditions not be met, the applicable value of the trade- in product will be reduced by 1. Step- Up Process.* An exception to this rule is if the original product came with a promotional game. This is deemed as a gift and does not need to be returned with the trade- in product. The participant will not be charged for not returning a bundled game.# When you submit your application to take advantage of the Step- up Program, you will be required to select and purchase the upgraded product at that time. You will be required to pay for the upgrade cost along with the shipping fee. The total charge will depend on the value of the upgrade product less the value of your trade- in product plus the shipping fee associated with shipping your upgrade product to you.# Your purchase price will be reduced by the amount equal to the original purchase price of the graphics card or motherboard that you are trading in. Because this value is initially entered by you, it will be subject for review by EVGA - who may elect to add or remove additional charges based on the accuracy of the original application. Also, the Step- up upgrade cannot be used with any other offers or promotions.# In the event that after review of the submitted invoice/receipt, the Step- Up purchase price must be adjusted, the customer will receive an email detailing the amount and reason for the adjustment. The customer must then pay for the requested amount before the Step- Up process can continue. In the case that the review deems the Step- Up request to be outside of the program requirements, a full refund of the Step- Up charges will be made to the participant and their request denied.# After you have applied, selected your upgrade product, and made your upgrade purchase; you will need to fax or email your original invoice or receipt to EVGA. After we have received and verified your information, you will be approved for an RMA (Return Merchandise Authorization) number, which you will need to send your trade- in product to EVGA. You will receive the RMA number through email along with detailed instructions on how to proceed with the Step- Up Program. EVGA - Support - Step- Up. Q : Pendant combien de temps peut on b. Q : Combien coute le Step- Up ? R : L. Le programme en lui- m? R : Oui, seuls les produits qui ont . Pour en savoir plus, veuillez visiter http: //www. Please visit http:// for more information on the Step-Up Ask questions and seek answers about the exclusive EVGA Step-Up. Step Up Program Evga GtxQ : Puis je demander une prise en compte de ma demande de Step- Up . Q : Que se passe t il si un client perd sa facture ou est incapable de prouver la date d. Vous pouvez contacter votre revendeur pour lui demander d. Q : Que se passe t il si ma facture . Vous devez vous inscrire au programme Step- up dans un d. Les informations donn. Si vous avez endommag. Q : Combien de temps prend un Step- Up ? R : Une fois que vous avez soumis que vous avez envoy. Une fois que nous avons re. Une fois celles- ci effectu. Seul un nouveau produit peut b. Le programme Step- Up ne peut . Dans que votre demande initiale . Une fois que le produit demand.
From EVGA website # The EVGA Step-up Program is available to most EVGA graphics cards and selected EVGA motherboards for customers who are within 90 days of their original purchase date (based upon their invoice date. Step Up Program Evga Precision
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